Find Active Directory Attributes Sync app on the Atlassian Marketplace.
Default integration between Jira and Active Directory is limited and does not cover the synchronization of user’s attributes. You can import user’s account, but using the synchronized data from Active Directory is not possible. Active Directory Attributes Sync app provides the missing feature.
In which cases should you need data from company’s Active Directory? The majority of the biggest companies have Active Directory as a central server where company stores all user related information. The data can include information about manager, office address, telephone number, or even position. With Active Directory Attributes Sync app you can get synchronized data from Active Directory and display them to users in Jira as well as on Customer Portal in Jira Service Desk. Moreover, you can use this data in your workflow.
The figure below presents architecture of our app.
To learn more about step-by-step configuration, go to Configuring connection settings.
To read where present synchronized data, go to Presenting synchronized data.
To find post functions and condition provided by app, go to Using synchronized data in workflow.